TERMS & CONDITIONS
Agents Eleven LLC will hire a full-time resource on behalf of the Client to work as their remote employee. Agents Eleven will manage the resource and get the work done based on training material provided by the client.
Client will pay Agents Eleven $14.99/hour and for a minimum of 45 hours/week to hire and manage the resource for them. Client will also pay $45/month for the phone line and $400 one-time setup.
All payments are processed at the start of each month for a full month in advance
The first three months is paid pilot period. Cancellation on or before the 90th day would stop the 3 months contract from kicking in. However, the cost for the first three months is applicable.
The contract automatically gets renewed at the end of 3 months for the next 3 months unless a one-month prior notice is served. However, this doesn’t apply if cancelled during the pilot period of first three months.
Client understands that Agents Eleven is contracting a full-time resource based on this agreement. For this Agents Eleven has to pay the resource hired for the client. Therefore, there is no refund once the client signs this agreement.
Federal Holidays are paid holidays. Resources take one hour lunch break during the 9 hours paid shift.
Client agrees to indemnify Agents Eleven LLC (and vice-versa), and its officers harmless from liability for any obligations, judgments, claims, and costs, attorney’s fees and court costs, a rising from any acts or omissions committed by Agents Eleven LLC.
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable it shall be limited to the extent necessary to render it valid and enforceable or stricken from this Agreement if it cannot be so limited. The other provisions of this Agreement will remain in effect without being impaired or invalidated.
This Agreement shall be governed by and construed in accordance with, the laws of the State of Virginia If any action at law or in equity, including an action for declaratory relief, is brought to enforce or interpret the provisions of this Agreement, and it must be filed in the State of Virginia. Any modification of this Agreement will be effective only if written and signed by both parties.
Force Majeure & Act of God:
Agents Eleven LLC is not responsible for any unforeseen circumstance that might create a “default” situation to perform its duties under this Agreement, which includes “Acts of God” such as tornado’s, earthquakes, and floods; and/or, vendor bankruptcies, company insolvency, Labor Disputes, or Government seizure of assets.
Terms Of Services Provided By Agents Eleven LLC:
In no event shall Agents Eleven LLC be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use or the inability to use the services provided by Agents Eleven LLC, or for the cost of procurement of substitute services, or resulting from any data, information or services obtained or transactions entered into through or arising from or in connection with the services provided by Agents Eleven LLC or resulting from unauthorized access to or alteration of transmissions or data, including, but not limited to, damages for loss of profits, damages arising from or in connection with, use of data or other intangibles, lost business opportunities, business interruption or lost business profits, even if Agents Eleven LLC has been advised of the possibility of such damages. In no event will Agents Eleven LLC’s liability to buyer of the services or any third party in connection with or arising from this agreement exceed the transfer fees actually received hereunder.
Customer (party receiving the services) also agrees not to solicit for direct or indirect employment any member(s)/personal/employees of Agents Eleven or employees/personal of its related affiliates that come in contact with the Customer, without a written approval of the management of Agents Eleven LLC. Agents Eleven LLC reserves the right to cancel the service with a prior notice of Two weeks. Please note for American Express cards there will be a 5% additional surcharge.